Our Strategic Community & Network
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Menu of services
Transformations - On-site Support
- Project Management (Digital/Non-Digital)
- Workforce Transformations
- Business Volumetrics Assessment
- Business Process Re-engineering
- Third Party/Provider Management Auditing
- Policies, Procedures and Process (SOP's)
- Post-Merger Integrations
Project and Change Management
- Customer Relationship Management Systems (CRM)
- E2E Core Systems (All LOB)
- Front-end Portals: (B2C, B2B & B2B2C)
- Chatbot Build
- AI, RPA, OCR Tools
- Paperless Initiatives & DMS
- Customer Engagement Platforms
- Omni-Channel Services
- Claims Management Systems
Training Programs for Employees
- Digital Transformation Programs with TDI Academy
- General Management
- GenAI
- Sales
- Specialist
- Business Agility Training with Certified Coaches
- Scrum Master Certification
- Product Manager Certification
- Lean Portfolio Management
- Strategic Business Workshops
- Innovation Development
- Happiness (Employee Engagement)
- Strategy Formulation (Executive level)
Best Practise Support
- UW/Claims Operational Excellence
- Distribution Operational Excellence
- Ombudsman Services
- Whistleblower Services
- Regulatory Complaints Management
- KPI/Performance Management
- Call Center Operation
- CX Strategy
- TP Management
Support for Solution Providers
- Advisory Services
- Go-to-Market Strategy
- Product Development
- Guidance on Regulatory Compliance
- Project Execution for MENA clients
- NOTE: We do not partner with solutions for distribution activities